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  • How do I request a refund?
    To request a refund, please contact us with your order details. Refunds are processed within 5-7 business days after receiving the returned item.
  • What is your return policy?
    We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact us for return instructions.
  • Where can I find your products locally?
    You can find us at the Eagle River Farmers Market and local craft fairs. Follow us on social media for updates on our locations and events.
  • What ingredients are used in your products?
    Our products are made with natural ingredients, including farm-fresh goat's milk, essential oils, and organic herbs. Each product page lists specific ingredients.
  • What payment methods do you accept?
    We accept credit cards, Google Pay, Apple Pay, Tap to Pay, card readers, and POS payments.
  • How long does shipping take?
    Shipping typically takes 3-5 business days within the US. International shipping times may vary.
  • How should I store my handmade soap?
    To extend the life of your handmade soap, store it in a cool, dry place and use a soap dish that drains well.
  • How does your loyalty program work?
    Earn points with every purchase and redeem them for exclusive rewards. Sign up on our website to start earning today!
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